Help Center
Find answers to common questions about using Emry.
Getting Started
How do I download Emry?
Emry is available for download on both the App Store (iOS) and Google Play Store (Android). Simply search for "Emry" or use the download links on our homepage.
Is Emry free to use?
Emry offers both free and premium features. Basic support conversations and check-ins are available at no cost. Premium features include advanced tracking, personalized insights, and additional support tools.
How do I set up my profile?
After downloading the app, you'll be guided through a simple setup process where you can add your goals, values, and preferences. This helps Emry provide more personalized support.
Using Emry
How does the AI conversation work?
Emry uses advanced AI to have supportive conversations with you. Simply open the app and start typing. The AI is trained on evidence-based approaches like Cognitive Behavioral Therapy and Motivational Interviewing to provide helpful guidance.
What should I do when I feel an urge to gamble?
Open Emry immediately and start a conversation. Describe what you're feeling and what's happening. Emry will help you pause, reflect, and work through the urge using proven techniques and your personal goals.
How does tracking work?
Emry offers daily check-ins and urge tracking to help you understand patterns in your behavior. This information helps both you and the AI provide better support over time.
Privacy & Security
Is my data private?
Yes, your privacy is our top priority. All conversations and personal data are encrypted and stored securely. We never share your personal information with third parties without your consent.
Can I delete my data?
Yes, you can delete your account and all associated data at any time through the app settings. You can also contact our support team for assistance with data deletion.
Important Reminders
When to Seek Professional Help
Emry is a support tool, not a replacement for professional treatment. Consider seeking help from a qualified professional if:
- You're experiencing severe distress or crisis
- Your gambling is causing significant financial or relationship problems
- You feel you need more intensive support than Emry can provide
- You have thoughts of self-harm
Still Need Help?
Can't find the answer you're looking for? Our support team is here to help.
Contact Support